FAQ'S

How long before I can receive my order?

The process time is 24-48 hours. After your order has been shipped, delivery time within the United States is 2-3 business days.

Do you ship internationally?

Unfortunately, not at this time. Subscribe to our newsletter for updates.

What carrier do you use?

Heavnnn Cosmetics is currently using USPS Priority Mail 2-3 days

Where can I find my tracking information?

Tracking number will be sent automatically once you order ships to the contact information provided when you place your order. You can also view your shipments directly on your account.

How much is shipping?

We offer free shipping on orders over $75.00. Standard shipping is $5.00

Where are your products manufactured?

Our products are made in the USA

Are your products natural?

Our chemists leverage science, expertise and nature to deliver the most potent formulations in the skin care and beauty industry. Comprised of the highest quality ingredients sourced from around the world, our clinical-grade formulas are safe and effective.

Our skin care products are paraben-free, sulfate-free, silicone-free, talc-free, cruelty-free and vegan. Our products are made with natural and organic ingredients, however, are not certified all-natural or organic.

Do you test products on animals?

We do not test products on animals. All of our products are cruelty free.

Are the products safe to use for all skin types?

All products were formulated to be safe for all skin types.

Please consult your doctor with the list of ingredients found on the website if you have any concerns.

What temperature do these products need to be stored at?

We recommend storing Heavnnn Skincare in a cool dry place, away from direct sunlight and excessive heat.

What Is Your Return/Exchange Policy?

We want you to be completely happy with your shopping experience from order to delivery.

Allow 2-3 business days for shipping. If you have questions about our products, delivery, or shipping, get in touch!

You may return the item(s) to us within 30 days of your purchase for a full refund or exchange. Items must be returned in original condition and original packaging (manufacturer's box, plastic bags, etc) accompanied by receipt or proof of purchase. Return shipping costs will be the responsibility of the customer unless the return is the result of an error by Heavnnn Cosmetics. Please note that the original and return shipping and handling charges will NOT be refunded or reimbursed under any circumstances. Refunds will be issued to the original form of payment

Disclaimer: Please perform a skin test prior to applying any of our products to make sure you’re not allergic. Heavnnn Cosmetics is not responsible for any allergic reactions. Use at your own risk. Ingredients are listed under each item.

Issues with your order?

Email:

heavnnncosmetics@gmail.com

What forms of payment do you accept?

We accept all major credit cards and PayPal.